introduction

A smooth self-checkout depends on trained employees: Only those who Scan & Go process understands, can support customers safely and confidently. With our 30-minute blueprint Get your team ready to go in no time for BEEP! Scan & Go — precise, practical and fully tailored to your cash register system.

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1. Preparation: Material & space (5 min.)

• Provide training materials
  • Quick guide (PDF) with flow chart
  • Step-by-Step Video (2-3 mins)
• Room & technology
  • Clear a small meeting room or shop area
  • One tablet or smartphone per group (optional, for practical practice)
  • Ensuring WiFi access

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2nd theory: Process & system understanding (10 min.)

1. Scan & Go principle
   • Customers scan product barcodes via app
   • Mobile payment via Apple Pay, Google Pay, credit card
   • Automatic receipt in the system
2. Integration into your cash register system
   • Real-time data reconciliation (prices, deposits, inventories)
   • Discount and loyalty programs continue unchanged
3. Age control & safety
   • Automatic recognition of age-restricted items
   • Manual ID check and QR code approval process

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3rd practical exercise: Train in the app (10 min.)

• Activate demo mode: Practice account in the app loads test products
• Scan simulation: Each participant scans 3 products one after the other
• Checkout flow:
  1. scan
  2. Payment (test mode)
  3. Receipt display
• Train error handling
  • Scan failed: realign barcode
  • Age check: Simulate ID scan

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4. Rollout preparation: checklist & FAQ (5 min.)

• Hand out checklist
  • Scan zone location
  • Check barcode signs
  • Check WiFi coverage
• Discuss FAQ
  • “What to do if the checkout is canceled? ”
  • “How do I support customers without a smartphone? ”
  • “Who is the contact person in case of technical problems? ”

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5. Follow-up: Brief feedback & next steps (5 min.)

• feedback round
  • Three quick questions: Understanding, Security, Improvement Requests
• enshrining
  • Weekly 5-minute exchange with the team
  • Access link to the video tutorial in employee chat
• Support contact
  • Technical contact at BEEP!
  • Name an internal superuser

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conclusion

With this 30-minute training blueprint Are your employees quick and safe in dealing with BEEP! Scan & Go trained. Clear theory, targeted practice and a structured follow-up plan guarantee that your team provides competent support to customers and that your self-checkout runs smoothly.

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👉 Request onboarding now

Start your personal training today — for a superior Scan & Go experience!

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